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Sunday, September 11, 2011

Odesk Withdrawals To BPI: What To Do If Your BPI Bank Account Got Closed

I use BPI as my bank to transfer funds from my oDesk withdrawals.

I made a withdrawal on oDesk and had it transferred to my BPI account which I didn’t know that was already closed for 3 days when I did the transfer.

Normally, it takes about 3-5 banking days for oDesk funds to reach my BPI account. Since I only used my BPI account for oDesk withdrawals, I did not bother to check if I needed to keep a maintaining balance.

Lo and behold, the account needed Ph3,000 to stay alive and I kept withdrawing funds from it without knowing that. To make the story short, the account got closed due to unmaintained balance, and I just made a transfer from an oDesk withdrawal to a closed BPI bank account.

When I did my withdrawal at an ATM, the BPI ATM card was no longer accepted, with an error message saying: “CARD NOT EFFECTIVE”. I had to seek help from the BPI branch where I opened my account, and fortunately, I was able to reactivate the account by making a deposit of Ph3,000.

I was hoping that the fund would get transferred once the account is activated. However, oDesk made a refund for this transaction, and the money that was supposed to be in my BPI account was back to my oDesk “Wallet” after four days from the successful oDesk withdrawal.


This shows the transaction I did on Sept 5 (screenshot A at the top), which failed.  Screenshot B shows that the money returned to my oDesk wallet on Sept 5.  It happened without making any request from oDesk to send the money back.


I should have known that oDesk does a quick refund without any further request from my end, and I should never have panicked like that. However, I am still very thankful that it happened, as I learned two important things with this story:

• That BPI can be very accommodating in times of trouble; and

• That oDesk is actually prompt in making a refund in case of failed funds transfer from oDesk withdrawals to BPI.





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